Frequently Asked Questions

1. About Our Products

We offer the perfect Jewelry Replicas in Miscellaneous Jewelry. We only deal with high quality and good finished products and serve to quality concerned customers. (Best Quality Guarantee) - Made Of Sterling Silver 100% Copy Original Jewelry and the Best Quality, Workmanship is very fine. Fonts/Trade Mark engraved by laser machine, it turns out sharp and neat. Length and weight units exactly the same with original.

2. Sample Order

We offer samples for quality test or any other business purpose, but you are kindly invited to pay for samples and the freight. 

3. Return Policy

We ensures that your purchasing experience will be a pleasurable one. 100% satisfaction Guarantee. If the items arrived are not the same as you asked, or if there any problem with them, please feel free to contact us in 30 days, and return the item back to exchange in good condition (including the packing) within 30 days or your money back.

We have strict quality inspection system from material to finished products, all products quality is guaranteed. For defective or false products, we can replace and make up for you without any reason.

4. Minimum Order Quantity

No limited, we can provide discount for our regular customer (with score level) and big quantity order.

5. How to order (Ordering procedure)

Please directly register in our website, all the transaction procedures can be done through our web system.

6. Shipping & Tracking

Goods can be shipped by express courier or airway.
By express courier, it is a door to door service, you can get goods within 6 days about after delivery effected, and also you can check the package status online with its tracking No. Generally we use EMS and DHL.

By airway, it is an air port to air port service, you can get goods within 10 days about after delivery effected, there is no tracking No. And also you shall pick up the goods from the appointed airport by yourself. The freight is cheaper than express.

7. Delivery Time

You will receive the package after 4~6 days when we send out the goods

8. Payment Methods:

We accept Credit Card/PayPal (strongly recommended), Western Union (recommended), Bank Transfer, and MoneyGram.

9. I still have question?

Should any question about our website or products, please feel free to email to sales@mixfinery.com. Our sales people will answer our questions soon.

Note: we respect your privacy. 9onsale.com will never sell or otherwise give out personal customer information.

Date：2011-5-29　【Return】